Privacy Policy

1 About This Policy

This Privacy Policy applies to all personal data collected by banger ("the Platform", "we", "us", "our") in connection with your use of the banger online casino and sports betting platform, accessible at banger.onl. It covers data collected through account registration, the banger Login process, deposits and withdrawals, game participation, customer support interactions, and any other point at which you provide personal information to banger.

banger is committed to handling all personal data responsibly, securely, and transparently. We collect only the data that is necessary for the purposes described in this Policy, and we do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

This Policy should be read alongside the banger Terms & Conditions and Responsible Gaming policy. In the event of any conflict between this Policy and any other banger document with respect to data privacy matters, this Privacy Policy shall take precedence.

2 Data We Collect

banger collects personal data in several categories depending on how you interact with the Platform. The table below summarises the main categories of data collected and the typical source of that data:

banger does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health records unless specifically required for responsible gaming purposes (e.g., vulnerability assessment) and only with your explicit consent.

3 How We Use Your Data

banger uses the personal data it collects for the following clearly defined purposes. We do not use your data in ways that are incompatible with these stated purposes without first notifying you and, where required, obtaining your consent.

• Account management: To create, maintain, and secure your banger account, including processing your banger Login credentials and verifying your identity.
• Payment processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and Bangladesh banking partners, and to maintain accurate BDT transaction records.
• Gaming and betting services: To deliver the cricket betting, slots, live casino, and other gaming products available on the banger platform and to settle bets and game outcomes correctly.
• Customer support: To respond to your enquiries via live chat and email, resolve account issues, and maintain records of support interactions for quality assurance purposes.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, bonus abuse, money laundering, underage gambling, and other prohibited conduct as defined in the banger Terms & Conditions.
• Responsible gaming: To administer deposit limits, loss limits, session timers, cooling-off periods, and self-exclusion requests, and to monitor account activity for signs of problem gambling behaviour.
• Legal compliance: To comply with applicable laws, respond to lawful requests from authorities, and maintain records as required by law.
• Platform improvement: To analyse usage patterns, identify technical issues, and improve the performance, design, and functionality of the banger platform for Bangladesh players.
• Marketing communications: To send promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications. You may opt out at any time by contacting support.

4 Legal Basis for Processing

banger processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing activity:

• Contractual necessity: Processing required to fulfil our obligations under the banger Terms & Conditions, including account management, payment processing, and the delivery of gaming services.
• Legal obligation: Processing required to comply with applicable laws, including age verification, anti-money laundering checks, and the retention of financial transaction records.
• Legitimate interests: Processing carried out for purposes that serve banger's reasonable business interests, including fraud prevention, platform security, and improving our services, provided those interests are not overridden by your data protection rights.
• Consent: Processing that relies on your freely given, specific, and informed consent, such as sending marketing communications or placing non-essential cookies on your device. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Where banger relies on legitimate interests as a legal basis, we conduct a balancing assessment to confirm that our interests do not override your fundamental rights and freedoms. If you would like more information about any specific balancing assessment, please contact the banger support team.

5 Data Sharing & Disclosure

banger does not sell, rent, or trade your personal data to third parties. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

• Payment processors: We share transactional data with bKash, Nagad, Rocket, Upay, and Bangladesh banking partners solely to process your deposits and withdrawals in BDT. These providers handle your financial data under their own privacy frameworks and are bound by applicable payment industry security standards.
• Game studio technology partners: Providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive session and game-play data necessary to deliver live casino games, slots, and other gaming content to your device.
• Identity verification services: Third-party KYC (Know Your Customer) verification providers may process identity documents and photographs you submit during account verification to confirm your identity and age.
• IT and platform infrastructure providers: Cloud hosting, database management, and cybersecurity service providers that support the technical operation of the banger platform may have access to data stored on their systems, subject to strict contractual data protection obligations.
• Legal and regulatory authorities: banger may disclose personal data to law enforcement agencies, financial regulators, or courts when required to do so by law, court order, or lawful regulatory request. We will notify you of such disclosures where permitted by law.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of banger's business assets, personal data held by banger may be transferred to the acquiring entity, subject to equivalent data protection commitments.

All third parties with whom banger shares personal data are required to implement appropriate technical and organisational security measures and to use your data only for the purposes for which it was shared. banger does not permit third-party partners to use your data for their own independent marketing purposes.

6 Cookies & Tracking Technologies

banger uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, analyse usage patterns, and — where you have given consent — deliver relevant promotional content. The main categories of cookies used on the banger platform are as follows:

• Strictly necessary cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in during your banger session and security tokens that protect your account from cross-site request forgery. These cookies cannot be disabled without impairing the functionality of the Platform.
• Functional cookies: Used to remember your preferences, such as your preferred language, currency display (BDT), and responsible gaming settings. Disabling these cookies may affect your user experience.
• Analytics cookies: Used to collect aggregated, anonymised data about how players use the banger platform — including which pages are visited most frequently, typical session durations, and device types. This data helps us improve the platform for Bangladesh players.
• Marketing cookies: Placed only with your consent, these cookies help us understand your interactions with banger promotional content and serve relevant offers. You may opt out of marketing cookies at any time via your account settings or by contacting support.

Most web browsers allow you to control cookie settings through the browser preferences menu. Blocking all cookies may prevent some parts of the banger platform from functioning correctly. Strictly necessary cookies are exempt from consent requirements as they are essential to the service you have requested.

7 Data Retention

banger retains your personal data for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. The general retention periods applied by banger are set out below:

• Account and identity data: Retained for the full duration of your active banger account, plus a minimum of five years following account closure, to comply with anti-money laundering and financial record-keeping obligations.
• Financial transaction records: Retained for a minimum of seven years from the date of each transaction, in line with standard financial record-keeping requirements.
• Gaming and betting records: Retained for a minimum of three years following the relevant gaming session or settled bet, and for longer periods where required for dispute resolution or regulatory purposes.
• Customer support records: Live chat transcripts and email correspondence are retained for up to two years from the date of the interaction, unless a longer period is necessary for ongoing dispute resolution.
• Marketing consent records: Retained for as long as you remain opted in, plus one year following your opt-out, to evidence your consent history.
• Technical and log data: Server logs and IP address records are retained for up to 12 months and then deleted or anonymised.

When personal data is no longer required for any active purpose and no legal retention obligation applies, banger will securely delete or anonymise the data so that it can no longer be attributed to you as an individual.

8 Data Security

banger implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures in place on the banger platform include:

• 256-bit SSL/TLS encryption: All data transmitted between your device and the banger platform is encrypted using industry-standard SSL/TLS protocols, protecting your login credentials, payment details, and personal information in transit.
• Encrypted data storage: Sensitive data fields including passwords and payment method references are stored in encrypted form. Passwords are hashed using strong one-way algorithms and are never stored or transmitted in plain text.
• Access controls: Access to personal data within banger's internal systems is restricted on a strict need-to-know basis. Staff members are granted access only to the data required for their specific role, and all access is logged and audited.
• Two-factor authentication: Where available, banger supports two-factor authentication (2FA) on player accounts to provide an additional layer of protection beyond the standard banger Login credentials.
• Regular security assessments: banger conducts periodic security reviews and vulnerability assessments to identify and address potential weaknesses in the Platform's infrastructure.
• Incident response: In the event of a data security incident that affects your personal data, banger will take prompt action to contain the breach and notify affected players as required by applicable law.

While banger takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your banger Login credentials confidential and for logging out of the Platform when using shared or public devices. If you suspect that your account has been compromised, contact the banger support team immediately via live chat.

9 Your Rights

As a banger player, you have a number of rights in relation to the personal data we hold about you. banger is committed to honouring these rights promptly and without undue burden. Your rights include:

• Right of access: You have the right to request a copy of the personal data banger holds about you and information about how it is being used. We will respond to access requests within a reasonable timeframe.
• Right to rectification: If any personal data banger holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update many of your account details directly from within your banger account dashboard.
• Right to erasure: In certain circumstances, you have the right to request that banger delete your personal data. This right is subject to exceptions — for example, where we are required to retain data for legal or regulatory compliance purposes.
• Right to restriction: You have the right to request that banger restricts the processing of your personal data in certain circumstances, such as while a dispute about data accuracy is being resolved.
• Right to data portability: Where processing is based on your consent or on contractual necessity, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to the processing of your personal data where banger relies on legitimate interests as its legal basis, and where you believe your rights and freedoms outweigh banger's interests.
• Right to withdraw consent: Where banger processes your data on the basis of your consent (e.g., for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact the banger support team via live chat or by email at [email protected]. We may need to verify your identity before processing a data rights request to ensure we do not disclose your data to an unauthorised party.

10 Children's Privacy

The banger platform is strictly for adults aged 18 and above. banger does not knowingly collect personal data from individuals under the age of 18. Age verification is a mandatory part of the banger registration process, and accounts found to belong to individuals under 18 will be immediately suspended and all associated data will be deleted in accordance with our data retention procedures.

If you are a parent or guardian and you believe that a minor has registered on the banger platform or provided personal data without your knowledge, please contact the banger support team immediately via live chat or by email at [email protected]. We will investigate and take appropriate action without delay.

11 Third-Party Services

The banger platform integrates with third-party technology providers to deliver certain features and services. These include game studio platforms (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi), payment gateways (bKash, Nagad, Rocket, Upay), and platform infrastructure services. Each of these third parties operates under its own privacy policy and data protection framework.

banger is not responsible for the privacy practices of third-party providers beyond the contractual data protection obligations we impose on them. We encourage you to review the privacy policies of any third-party services you interact with independently of the banger platform. The banger platform does not include links to external third-party websites beyond the integrations described in this Policy.

Where third-party game studios or payment processors act as data processors on banger's behalf, they are bound by data processing agreements that require them to process your data only on banger's documented instructions and to implement appropriate security measures.

12 Policy Updates

banger reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or the services offered on the Platform. When material changes are made, banger will notify registered players by displaying a prominent notice on the Platform or by contacting you via the email address or mobile number on file.

The effective date displayed at the top of this document indicates when the current version of the Privacy Policy entered into force. Your continued use of the banger platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree with any changes, you should stop using the Platform and may request account closure by contacting the banger support team.

We recommend that you review this Privacy Policy periodically to stay informed about how banger is protecting your personal data. The most current version is always available at banger.onl/privacy-policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way banger handles your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 inside your banger account dashboard — the fastest way to reach our team for account-specific data enquiries.
• Email: [email protected] — for formal written data rights requests or detailed privacy enquiries. Please allow up to 48 hours for a full response during peak periods.

When submitting a data rights request, please include your registered banger account username and a clear description of the right you wish to exercise or the data concern you want to raise. We may need to verify your identity before processing the request to protect the security of your account.

This Privacy Policy was last updated on 1 January 2026. For adults aged 18 and above only. banger is an online entertainment platform. Players are responsible for understanding and complying with local laws applicable in their jurisdiction. Please gamble responsibly.